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Now Hiring: Front Desk Receiptionist

Job Title: Front Desk Receptionist

Location: Prescott Valley, AZ 

Position Type: Full-Time

About Us: 

Granite Orthopaedics, located in Prescott and Prescott Valley, is dedicated to providing comprehensive musculoskeletal care. We pride ourselves on delivering high-quality patient service, fostering a collaborative work environment, and ensuring a smooth, professional experience for every individual who walks through our doors.

Position Summary: 

We are currently seeking a friendly, organized, and dependable full-time Front Desk Receptionist to join our team. As the first point of contact for patients entering our clinic, you will play a vital role in creating a welcoming first impression, supporting efficient daily operations, and ensuring a positive and professional experience for every patient at our busy orthopedic practice.

Key Responsibilities: 

  • Greeting and checking in patients in a professional and courteous manner

  • Collecting co-pays and processing payments accurately

  • Verifying and updating insurance information

  • Ensuring all necessary patient forms and paperwork are completed and collected

  • Preparing daily schedules and organizing paperwork for upcoming appointments

  • Communicating effectively with clinical staff to support seamless patient flow and care coordination

Qualifications: 

  • High school diploma or equivalent required; additional education in medical office administration or related field is a plus

  • Previous experience in a medical office or front desk setting strongly preferred

  • Strong customer service skills with a friendly and professional demeanor

  • Proficiency with computers and medical office software (e.g., EMR systems, scheduling tools, Microsoft Office)

  • Excellent communication and interpersonal skills

  • Strong attention to detail and organizational abilities

  • Ability to multi-task and prioritize in a fast-paced environment

  • Basic knowledge of medical terminology and insurance processes is helpful

  • Dependable and punctual with a team-oriented mindset

  • Bilingual (English/Spanish) is a plus

Schedule: 

  • Monday-Thursday 7:30am-5pm
  • Friday 7:30am-12:00pm
  • 1 hour unpaid lunch 12pm-1pm

Benefits: 

  • Competitive compensation based on experience
  • Supportive work environment with a focus on patient service and quality care
  • Opportunity to develop skills in a specialized orthopedic setting
  • Medical and Dental Insurance Plans, 401k with Profit Sharing, and Paid Time Off

How to Apply: 

Please submit your resume, cover letter, and any relevant references to: 

jenniferh@graniteortho.com.  

Applications will be reviewed on a rolling basis until the position is filled. 

__________________________________________________________ 

We look forward to welcoming a dedicated and friendly Front Desk Receptionist to our team who shares our commitment to excellence in patient care and service! 

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